Returns & Exchanges

At YUNZII KEYBOARD, we strive to ensure you are completely satisfied with your typing experience. If your keyboard or accessory isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your keyboard is in original condition, including all keycaps, switches, cables, and packaging, and is within the 30-day return window.

• 2.
  Submit a Request

  Contact our support team at [email protected] with your order number and a brief explanation for the return to receive an RMA authorization.

• 3.
  Pack and Ship

  Securely pack the items in their original box and ship them to our designated return center using a tracked shipping service.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 5-7 business days.